If you bought Canadian event tickets through Ticketmaster during the first half of 2018, you may soon find yourself with some credit for future ticket purchases through the platform.
That’s because the ticket retailer has agreed to a settlement of a class-action lawsuit launched against it over how it displayed ticket prices and fees.
The lawsuit was launched by Crystal Watch against Live Nation Entertainment, Inc., Live Nation Worldwide Inc., Ticketmaster Canada Holdings ULC, Ticketmaster Canada LP, Ticketmaster L.L.C., The V.I.P. Tour Company, Ticketsnow.com, Inc., and TNOW Entertainment Group, Inc., collectively referred to as Ticketmaster.
The class-action alleges Ticketmaster’s previous marketing practices with respect to price representations and non-optional fee displays were contrary to the Consumer Protection and Business Practices Act.
The defendants deny any wrongdoing but agreed to a settlement.
The settlement must still be approved in court.
What’s in it for you?The two parties agreed to a settlement amount of $6,027,000 which, if approved by the court, would be subject to deductions for legal and administrative costs.
All people residing in Canada, except for excluded persons, who purchased one or more tickets through ticketmaster.ca or Ticketmaster’s mobile app for an event in Canada, except Quebec, between Jan. 1, 2018 and June 30, 2018 would be eligible for compensation.
The compensation would be in the form of a credit voucher of up to $45.
The voucher can be used to make a ticket purchase from Ticketmaster in the form of a single, transferable, non-refundable and non-cash convertible electronic gift card of up to $45, with the final value to be determined in accordance with the settlement agreement, with no expiry date, subject to certain terms and conditions.
Excluded persons are all the defendants, the past and present parents, subsidiaries, affiliates, officers, directors, senior employees, legal representatives, heirs, predecessors, and the successors and assigns of the defendants.
The settlement approval hearing is scheduled for Friday, Dec. 6 in court in Regina, Sask.
More information on the settlement is available at ticketfeesdisplaysettlement.ca.
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